THE PENTACLE FOR GETTING RID OF FEAR AND WORRIES!

The Pentacle of the Black Onyx has 5 black onyx crystals placed around the Pentacle and one bigger one, placed in the middle. This makes this Pentacle perfect for whenever you need extra protection from negative energies.

  • helps reduce stress and anxiety

  • creates a circle of protection around you

  • keeps your energy high and helps you sleep

$27.95$42.95You get 35%OFF

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This Pentacle will create a circle of protection around you.

The Pentacle of the Black Onyx has 5 black onyx crystals placed around the Pentacle and one bigger one, placed in the middle. This makes this Pentacle perfect during Winter or whenever you need extra protection from negative energies. 

When you wear a Pentacle, you will create a circle of protection around you, which will help you get rid of fear and worries. This is great for when you feel like something or someone is draining you. 


 The pentacle has a total of 6 black onyx crystals... 


 ...these crystals are very useful when you need a little extra protection!

  • ​They reduce stress and anxiety 

  •  They help you sleep better 

  • Made from safe metals which allows you to wear your new necklace 24/7  

  •  They keep your energy high by repelling bad and negative energy 

  •  They help you let go of the past and embrace the now 

Combined with the Pentacle it makes a very powerful pendant.

  • Unique Design which are not sold in stores, so you know your new Pentacle will never go unnoticed.

  • ​The perfect size of 1.5 inches, which is big enough to be seen... and small enough to be tucked under your shirt. 

  • Made from safe metals which allows you to wear your new necklace 24/7  

  • Handcrafted in the USA from high quality pewter, without any nickel or lead, which makes this a 100% allergy safe necklace you can wear 24/7. 

  • Fast processing and delivery since it's shipped from our casting studio here in Miami, FL and delivered to you within 7 business days. 

  • ​You are covered by our "100% Happy Guarantee", which means that you have 30 days to change your mind and send it back for a full refund. 

But don't just take our word for it:

More Reviews from our customers:

30 DAY MONEY BACK GUARANTEE

When your order from The Moonlight Shop, you always get a full 30 days from when you receive your order, to change your mind. 


 If you are not 100% happy with your product, you can send it back for a full refund.

Fast SHIPPING

Your new Pentacle will be shipped from our casting studio in Miami, Florida and you can expect to have it within 4 business days.


For international orders, the total delivery time depends on the destination country, but most orders are delivered within 14 days worldwide.

Often Asked Questions

  • Will I get my order fast? YES! When you place your order today, we'll ship your order on the first work day and you will have it within 4-7 days business days. 

  • I have sensitive skin. Can I wear this? YES! Your new pendant do not contain any nickel, lead or other harmful materials. 

  • Do I also get a chain? YES! You can choose to get the 24" adjustable link chain with the necklace. 

  • ​Is it made in the USA? YES! It's hand casted and shipped out from our casting studio here in Miami FL. 

  • Is this unisex? YES! This is perfect for all genders. 

  • Can I use it as a keychain or hang it in my car? YES! When you get your necklace, you can easily change the chain or put it in a key ring. 

  • Do Pentacles really help? YES! Just ask ANY of the millions of people wearing a Pentacle every single day! 

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Terms & Policies

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION? 


When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 


 SECTION 2 - CONSENT 


How do you get my consent?When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.How do I withdraw my consent?If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@themoonlightshop.com 


 SECTION 3 - DISCLOSURE 


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 


 SECTION 4 - SHOPIFY 


Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.Payment:If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.When you place an order, we might offer upsells (add ons to your order). If you accept these upsells, reference transactions allows us to charge your account for the cost of the upsell, without you having to log in at PayPal again or re-enter your credit card data.PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 


SECTION 5 - THIRD-PARTY SERVICES 


In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.LinksWhen you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.Google analytics:Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at 


SECTION 6 - SECURITY 


To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 


 SECTION 7 - COOKIES 


 Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not._session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc)._shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart._secure_session_id, unique token, sessionalstorefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where. 


SECTION 8 - AGE OF CONSENT 


 By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 


 SECTION 9 - CHANGES TO THIS PRIVACY POLICY 


We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 


 QUESTIONS AND CONTACT INFORMATION 


If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@themoonlightshop.com

TERMS OF SERVICE

OVERVIEW 


This website is operated by The Moonlight Shop. Throughout the site, the terms “we”, “us” and “our” refer to The Moonlight Shop. The Moonlight Shop offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 


 SECTION 1 - ONLINE STORE TERMS 


 By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).You must not transmit any worms or viruses or any code of a destructive nature.A breach or violation of any of the Terms will result in an immediate termination of your Services. 


 SECTION 2 - GENERAL CONDITIONS 


 We reserve the right to refuse service to anyone for any reason at any time.You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 


 SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION 


 We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 


 SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES 


 Prices for our products are subject to change without notice.We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 


 SECTION 5 - PRODUCTS OR SERVICES 


(if applicable)Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 


 SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION 


We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.For more detail, please review our Returns Policy. 


 SECTION 7 - OPTIONAL TOOLS 


 We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

 SECTION 8 - THIRD-PARTY LINKSCertain content, products and services available via our Service may include materials from third-parties.Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 


 SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS 


If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.SECTION 10 - PERSONAL INFORMATIONYour submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 


 SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS 


 Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 


 SECTION 12 - PROHIBITED USES 


 In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 


 SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY 


We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.In no case shall The Moonlight Shop, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 


SECTION 14 - INDEMNIFICATION 


 You agree to indemnify, defend and hold harmless The Moonlight Shop and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 


SECTION 15 - SEVERABILITY 


 In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 


 SECTION 16 - TERMINATION 


 The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 


 SECTION 17 - ENTIRE AGREEMENT 


 The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 


 SECTION 18 - GOVERNING LAW 


 These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of 8369 NW 66 ST #4467 Miami US 33166. 


 SECTION 19 - CHANGES TO TERMS OF SERVICE 


 You can review the most current version of the Terms of Service at any time at this page.We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 


 SECTION 20 - CONTACT INFORMATION 


 Questions about the Terms of Service should be sent to us at info@themoonlightshop.com.

Refund policy

When you purchase items at The Moonlight Shop, we want you to be 100% happy with your purchase. 


 If you aren't happy and you want a refund or an exchange, send an email to info@themoonlightshop.com or hit "Send a message" within 30 days of receiving your item. 


 Since we ship from multiple locations, the address you have to send your item back to can vary, so be sure to contact us prior to returning our item.

How to return a product

Step #01: Contact us 

 Send an email to info@themoonlightshop.com and tell us you want to return your product. Be sure to include your order number in the email. It's crucial that contact us first, as we have multiple return addresses. 

 Step #02: Send the item back to us 

 Send the item back to us, to the address given by our support team. Make sure you leave a note with your order number in your return package. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item. 

 Step #03: Get your refund 

 Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.  

Non-returnable items: 

  • Gift cards 
  • Downloadable software products 
  • Some health and personal care items 
  • Incense 
  • Book with obvious signs of use 
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened. 
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error. 
  • Any item that is returned more than 30 days after delivery.
  • Shipping costs. 
  • T-shirts, hoodies and other print-on-demand items (unless there is something wrong with the print or product).

Summary:

If you are not 100% satisfied with your purchase, you can return the product and get a full refund. 

You can return a product for up to 30 days from the date you purchased it. 

Any product you return must be in the same condition you received it and in the original packaging. 

If you have any questions on how to return your item to us, contact us by sending an email to info@themoonlightshop.com

Help center

If you need any help checking out or if you have questions about the product, we are available on live chat via messenger or you can send us an email.

Frequently asked questions:

How much is shipping and where do you ship to?


We ship to pretty much everywhere in the world that has a postal service. 


Most of our products are handmade when ordered. Please give us 1-3 days for us to make and process your product. 


The shipping rate is calculated based on the weight of your order and starts at just $1.95. (International orders starts at just $4.95) 


Domestic U.S. shipping takes 4-7 business days (depending on where you live) and international orders are delivered within 2-4 weeks. 

What payment methods do you accept and are they secure?


We accept pretty much all major credit and debit cards and use Stripe and PayPal as payment processors. 

Both are very secure and no one ever sees your payment information. 

Everything is encrypted and safe. 


 You can read more about Stripe and PayPal here: 

 Stripe URL: https://stripe.com 

 PayPal URL: https://www.paypal.com 


 We cannot accept orders over phone at this time.

I tried to place an order but I am getting an error message! 


When your payment doesn't go through, you should see an error message. What does that say? 


Below are some reasons you card might be declined:


The address doesn't match the one on your card: 


Our payment processors are very secure and even a small error in the name or address will return an error. If you are trying to send this to another address than your own (a gift for example), please uncheck the "Ship items to the above billing address" when entering your address. 


There aren’t sufficient funds on your card: 


 If you don't have sufficient funds on your card, we cannot charge it. 


The numbers don't match


Please double check that all numbers entered match the ones on your card. Often we see typing errors in the dates and the ccv code. 


Your bank suspects suspicious activity:


If you are having issues checking out, it can be because your bank has automatically flagged your card. This security measure can happen when your buying patterns change or you shop a new place for the first time.


The fastest way to deal with this is to contact your bank and confirm your purchase.


Other solutions: 


 If you still cannot get our system to accept your card, you can select "Checkout With PayPal" on the "Your cart" page.

That will take you directly to PayPal to complete you checkout (you don't need to have a PayPal account to complete your checkout).