Step #01: Contact us
Send an email to firstname.lastname@example.org and tell us you want to return your product. Be sure to include your order number in the email. It's crucial that contact us first, as we have multiple return addresses.
Step #02: Send the item back to us
Send the item back to us, to the address given by our support team. Make sure you leave a note with your order number in your return package. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Step #03: Get your refund
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
If you have any questions on how to return your item to us, contact us by clicking the "Send Us A Message" button or sending an email to email@example.com